Frequently Asked Questions

Find the answers to the most frequently asked questions here.
If you can't find a solution to your problem, feel free to contact us via email at any time.

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What type of professionals does Payrolla employ?
Companies
Things to Know

Payrolla employs qualified professionals whose situation allows for a compliant engagement within a Luxembourg employment framework.

Typical profiles include:

  • consultants and subject-matter experts;
  • IT and digital professionals;
  • finance, compliance, and operations specialists;
  • project managers and business professionals;
  • and other skilled roles requiring a defined mission context.

Each engagement must correspond to:

  • a real and clearly defined mission;
  • working conditions compatible with an employment relationship;
  • a remuneration level aligned with Luxembourg requirements;
  • and a complete and compliant administrative setup.

Payrolla reviews each situation individually before employment to ensure that all conditions are met and that the framework remains structured, coherent, and compliant.

What are the benefits of working with Payrolla?
Companies
Things to Know

Working with Payrolla allows companies to structure engagements with professionals in Luxembourg within a clear and compliant employment framework.

Key benefits include:

  • Simplified setup
    Engage professionals quickly without setting up a local entity or managing complex administrative processes.
  • Full employment compliance
    Payrolla acts as the employer and manages employment contracts, payroll, social security, and HR obligations in line with Luxembourg regulations.
  • Clear separation of roles
    The client focuses on defining mission objectives and business needs, while Payrolla handles the employment and administrative framework.
  • Cost visibility and transparency
    A structured model with clear pricing allows full visibility on the overall cost of the engagement.
  • Operational flexibility
    Ability to work with qualified professionals on defined missions, with a framework that can evolve over time.
  • Reduced administrative burden
    Payrolla centralizes HR, payroll, and compliance management, allowing your teams to stay focused on operational priorities.

This approach enables companies to work with professionals in a structured, efficient, and compliant way, while maintaining flexibility and clarity in their engagements.

What are the services offered to companies by Payrolla?
Companies
Things to Know

Payrolla offers three services to companies:

  1. Free Management of Your External Consultants: If you know external consultants but can't directly hire them, or if you want to offer them the assurance of the best remuneration without increasing your budgets, Payrolla provides a free solution to manage the entire lifecycle of an external consultant within your organization. External consultants can also initiate this process directly without using our paid services. You receive an email from the external consultant offering to submit a simulation that you can convert into a mission letter.
  2. Recruitment of an External Consultant from the Payrolla Network: If an external consultant completes a mission within your company and you want to hire them permanently, with just one click, we allow you to make them an offer through our platform. Upon their agreement, our fee is equivalent to 10% of the proposed gross annual package to the external consultant.
  3. "It's a Match!" Active Matching by Artificial Intelligence (AI): If you want to use our Payroll-AI system to immediately benefit from suitable candidates, you can inform us with one click that you wish to use AI-based matching. If successful, our fee is equivalent to 10% of the annual billing based on 220 working days.

Want to go further?If you still haven't found what you're looking for and need a dedicated headhunter, you can take advantage of our negotiated headhunting offer. Contact us for more details.

What are the paid services offered by Payrolla?
Companies
Things to Know

Payrolla offers two additional recruitment assistance services, charged at a transparent rate of 10% margin, only in the case of success.

- Recruitment of an external candidate from the Payrolla network

- The matching system between your search and profiles in the Payrolla network

What are the free services provided by Payrolla for companies?
Companies
Things to Know

If we don't need to passively search for an external candidate (via our Jobboard) or proactively (via Payrolla-IA), our service is completely free.

Free Services by Payrolla for Companies:

  • No cost if not using passive (Jobboard) or proactive (Payrolla-IA) external candidate search - COMING SOON

Included Services:

Digital Space:

  • Summary dashboard
  • Movement notifications
  • Mission cycle tracking
  • Task reminders for completion or validation

Human Resources:

  • Unlimited simulation creation and submission
  • Automatic creation and validation of letter(s) of mission
  • Ongoing and approved compensation simulations
  • Contract cycle tracking and validation
  • Electronic document signatures
  • Archiving and document history
  • Consultation and validation of timesheets using EasyTimesheet
  • Management of leave requests, with access to the absence schedule at any time
  • Management and declaration of paid and/or extraordinary leave

Additional Inclusions:

  • 24/7 email support and contact.
Can I work with a professional who has never worked in Luxembourg?
Companies
Things to Know

Yes, in many cases this is possible, provided that the situation allows for a compliant employment setup in Luxembourg.

Before starting the mission, Payrolla reviews the professional’s situation, including:

  • their right to work in Luxembourg;
  • their residence status;
  • and the administrative requirements related to employment and payroll.

Depending on the profile, additional formalities may be required before the start of the activity.

Payrolla supports the preparation of the administrative framework and ensures that the engagement is structured in line with Luxembourg legal and regulatory requirements.

This approach allows companies to work with international professionals while maintaining a compliant and structured employment framework.

For information, the third-country national must apply for a work permit from the Immigration Department of the Ministry of Foreign and European Affairs.

More information

Can I transition freelancers to work through Payrolla?
Companies
Things to Know

Yes, in many cases this is possible, provided that the overall setup remains compatible with a structured employment framework.

Working through Payrolla can be a relevant option when you wish to engage a professional under a Luxembourg employment contract instead of a freelance arrangement. This allows the relationship to be framed within a compliant structure, with Payrolla acting as the employer and managing payroll, social security, and HR obligations.

Before transitioning, Payrolla reviews the situation to ensure that:

  • the mission is clearly defined and documented;
  • the working conditions are compatible with an employment relationship;
  • and the roles and responsibilities between the client, the professional, and Payrolla are properly structured.

If the framework is appropriate, the freelancer can be onboarded as a Payrolla employee and continue the mission under this new structure.

This approach can provide more security and clarity for all parties, while ensuring alignment with Luxembourg employment rules.

Discover all the benefits for Businesses.

I am a consulting firm myself, can I work with Payrolla?
Companies
Things to Know

Yes, in certain situations. Payrolla can work with consulting firms that need to structure engagements in Luxembourg within a compliant employment framework.

In this setup:

  • Payrolla acts as the legal employer of the professional;
  • the consulting firm remains responsible for its client relationship and the overall service context;
  • and each engagement is structured through clearly defined missions and contractual arrangements.

Payrolla manages all employment-related aspects, including:

  • employment contracts;
  • payroll and social security;
  • HR administration and compliance.

Before any engagement, Payrolla reviews the structure to ensure that:

  • roles and responsibilities are clearly defined;
  • no ambiguity exists regarding employer authority;
  • and the overall setup remains compliant with Luxembourg regulations.

In some cases, depending on how the engagement is organized, a different structure may be more appropriate.

How is the daily rate negotiated?
Companies
Things to Know

The daily rate is agreed directly between the company and the professional, based on the scope of the mission, the level of expertise required, and market conditions.

Payrolla can support this process by providing guidance and simulation tools to ensure that the proposed rate is consistent with:

  • the expected level of remuneration;
  • employer costs and applicable charges;
  • and the overall Luxembourg employment framework.

Once agreed, the daily rate is used as the basis for structuring the employment package, including salary, potential benefits, and associated costs.

This approach ensures transparency for both the company and the professional, while maintaining a coherent and compliant remuneration structure.

Does Payrolla work with "false self-employed" individuals?
Companies
Things to Know

No. Payrolla does not rely on a model of disguised self-employment.

When Payrolla engages a talent, they become an employee of Payrolla within the framework of a Luxembourg employment contract. Payrolla then assumes its employer obligations: payroll, leave, absences, declarations, HR documents, administrative follow-up, and compliance with the applicable legal framework.

The client may define the objectives of the mission and validate the service provided, but does not become the employer of the Payrolla employee and must not exercise disciplinary or administrative authority over them.

Can I engage consultants across different departments within my company?
Companies
Things to Know

Yes. Payrolla can support companies in structuring engagements with multiple consultants across different departments, provided that each mission is clearly defined and compliant with the applicable framework.

Each engagement is treated individually and must include:

  • a defined mission scope;
  • clear objectives and deliverables;
  • appropriate working conditions;
  • and a remuneration level compatible with Luxembourg employment rules.

Payrolla structures each mission within a Luxembourg employment framework and manages the associated administrative, payroll, and HR aspects.

This approach allows you to work with several professionals across your organization while maintaining a consistent, structured, and compliant setup for each engagement.

Can a Payrolla employee work outside of Luxembourg?
Companies
Things to Know

Yes, in certain situations. However, working outside Luxembourg must be reviewed in advance to ensure compliance with applicable legal, tax, and social security rules.

The feasibility depends on several factors, including:

  • the country where the work is performed;
  • the employee’s place of residence;
  • the expected duration of the work abroad;
  • and the applicable cross-border regulations (e.g. social security coordination rules within the EU).

Short-term or occasional work abroad can generally be accommodated, subject to prior validation. Longer-term or permanent work outside Luxembourg may require additional formalities or a different structure.

Within Payrolla, any work performed outside Luxembourg must be assessed beforehand. Payrolla ensures that the employment framework remains compliant and may adapt the setup where necessary.

Can a Payrolla employee work part-time?
Companies
Things to Know

Yes. Payrolla can structure part-time employment arrangements, provided that the setup remains compatible with Luxembourg employment law and the conditions of the mission.

Part-time work must be clearly defined in the employment contract, including:

  • the working time and schedule;
  • the remuneration;
  • and the organization of the mission.

In practice, the feasibility depends on the nature of the mission and the client’s operational needs. Some roles are naturally compatible with part-time arrangements, while others may require a more consistent presence.

Before starting, Payrolla reviews the mission and ensures that the part-time structure is coherent from a contractual, operational, and compliance perspective.

Can a Payrolla employee work for a "non-Luxembourgish" company?
Companies
Things to Know

Yes. A Payrolla employee can work on a mission for a company that is not based in Luxembourg, provided that the overall setup remains compatible with Luxembourg employment, tax, and social security rules.

Payrolla acts as the Luxembourg employer and structures the engagement locally, while the client company—whether based in Luxembourg or abroad—defines the mission objectives and operational context.

Before starting the mission, Payrolla reviews key elements such as:

  • the location where the work will be performed;
  • the contractual setup with the client;
  • the duration and nature of the mission;
  • and the applicable cross-border considerations.

In some cases, additional requirements or a different structure may be necessary, particularly if the client intends to exercise direct employer authority or if the work is performed mainly outside Luxembourg.

This approach allows companies without a Luxembourg entity to work with professionals through a structured and compliant employment framework, while ensuring that Payrolla retains its role as employer.