Frequently Asked Questions

Find the answers to the most frequently asked questions here. If you can't find a solution to your problem, feel free to contact us via email at any time.

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Who is Payrolla for?
First steps

Payrolla supports a variety of profiles who wish to benefit from the security of Luxembourg employee status while maintaining flexibility and administrative simplicity.

Luxembourg residents and cross-border workers

We offer Luxembourg employment contracts that provide access to one of the most attractive social systems in Europe. For cross-border workers and non-residents, we also provide coworking spaces and offices to ensure eligibility for our services and full compliance.

Companies in Luxembourg

Luxembourg companies (SMEs, IT service providers, consulting firms, recruitment agencies, and service companies) use Payrolla when they want to place staff with their clients without taking on the risks associated with hiring under their own payroll.

We handle:

  • the Luxembourg employment contract,
  • complete payroll management,
  • legal and insurance compliance,
  • professional liability coverage,
  • and all HR-related obligations.

This allows local companies to place consultants, freelancers, or experts quickly, while reducing legal risk and avoiding any increase to their internal structure.

Companies outside Luxembourg – Employer of Record (EoR) service

Foreign companies wishing to operate or hire in Luxembourg without creating a local entity can rely on our Employer of Record service.

We become the official employer in Luxembourg for your talent and manage:

  • legal hiring,
  • payroll and declarations,
  • local compliance,
  • HR obligations,
  • access to office space and a professional address if needed.

Your company can access the Luxembourg market immediately—without fixed costs, without creating a legal entity, and without the risks associated with local labor laws.

Recruitment agencies

Payrolla facilitates your placements by offering a fast and secure contractual solution for your candidates, while reducing administrative workload and speeding up your deals.

Whether you are a professional, a Luxembourg company, or an international organization, Payrolla offers a simple, compliant, and risk-free solution to hire, operate, and grow in Luxembourg.

What is the profile of the external worker that Payrolla hires?
First steps

Payrolla hires exclusively external professionals whose situation allows for an employment contract that is fully compliant with Luxembourg labour legislation.

This means that every individual we employ must meet the legal requirements related to working in Luxembourg, particularly regarding:

  • the minimum remuneration, as defined by the Luxembourg social minimum wage;
  • the legal framework governing salaried work applicable to assignments carried out within the territory of the Grand Duchy.

To verify these criteria, you can consult the official amounts and regulations directly on MyGuichet.lu, the primary platform for administrative information in Luxembourg.

In summary: Payrolla employs only professionals whose assignment and remuneration make it possible to establish a 100% compliant employment relationship, ensuring safety, protection, and transparency for all parties involved.

Is Payrolla an alternative to self-employment?
First steps

Yes. If you wish to become an independent contractor, you would need to, at a minimum, create a company, rent a space to domicile it, manage its administration, handle its accounting, or outsource these tasks, wait for your client to pay you to access your funds, and so on.

On the other hand, if you decide to work with Payrolla, all you need to do is find your mission or accept a mission offered by Payrolla. You'll be employed by Payrolla during the duration of your mission, and we handle the administrative tasks. Say goodbye to constraints.

Your benefits are fourfold: optimal compensation, the advantages of employment, more time, and the assurance of a fixed monthly remuneration.

Is Payrolla a Luxembourg-based platform?
First steps

Yes. Payrolla is a Luxembourg-based company and platform, which enables us to offer both local employment contracts and benefits, as well as Luxembourg expatriation contracts.

Refer to the "Mission-worker Whitepaper" for more information.

Is a Payrolla employee guaranteed to be paid every month?
First steps

Yes. One of the benefits of Payrolla is that it ensures both an optimal compensation equivalent to that of a self-employed individual, and the receipt of a stable and fixed monthly payment, just like any employee.

In essence, we provide an equivalent to an advance payment on an invoice if you were self-employed.

How does Payrolla address the issue of "false self-employment"?
First steps

In contrast to several platforms currently under scrutiny by European institutions, Payrolla is a company that fully embraces and fulfills its role as an employer, in accordance with Luxembourgish legislation.

Payrolla employees enjoy indefinite-term employment contracts (CDI).

Since there are no self-employed individuals, the issue of "false self-employment" doesn't apply.

How can Payrolla guarantee the best compensation?
First steps

Payrolla operates on the principle of Operational Excellence, automating the traditional consultancy process by digitizing its services.

As a result, Payrolla has no need for physical office space or a dedicated sales team, thus minimizing operational costs.

With reduced costs, our workers can benefit from higher remuneration for a flat fee of 399 Euros per month, for the duration of the assignment.

Does Payrolla guarantee indefinite-term contracts?
First steps

Yes. We exclusively offer full-time assignments with indefinite-term contracts for all employees on our platform.

The minimum duration is 3 months, and the client company has the option to subsequently hire the external worker permanently.

Can a Payrolla employee work for a "non-Luxembourg" company?
First steps

Yes it is possible. Payrolla adheres to the current tax regulations. Hence, in order to prevent any tax evasion, employees must have a workplace within the territory of the Grand Duchy.

Can a Payrolla employee undertake a mission outside of Luxembourg?
First steps

No. Except for agreements governing cross-border work to Luxembourg. Currently, Payrolla does not provide the option for a Luxembourgish company to engage an external worker for a mission outside the borders of Luxembourg.