Frequently Asked Questions

Find the answers to the most frequently asked questions here.
If you can't find a solution to your problem, feel free to contact us via email at any time.

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Why work through Payrolla instead of as a freelancer in Luxembourg?
External workers
Before Getting Started

Working through Payrolla offers an alternative way to carry out professional missions within a structured Luxembourg employment framework.

Unlike self-employment, this approach allows professionals to:

  • benefit from a Luxembourg employment contract;
  • access social security coverage (health, pension, unemployment);
  • receive a regular salary through a managed payroll process;
  • and rely on a centralized framework for administrative and HR matters.

At the same time, professionals can continue to work on defined missions with clients, maintaining a high level of flexibility in their activity.

Payrolla handles the employment, payroll, and compliance aspects, allowing professionals to focus on their work while ensuring alignment with Luxembourg legal and administrative requirements.

This model is particularly relevant when the working conditions are closer to an employment relationship, providing a structured and compliant alternative to independent status.

What information is required for my Payrolla registration?
External workers
Before Getting Started

To register for free and create your account, you will need:

  • A valid email address (which will be used to receive notifications relevant to your activity)
  • Set a "strong" password

Tips for setting a "strong" password:

  • Use at least 8 characters
  • Use a mixture of letters, numbers, and special characters (e.g., #, $, !)
  • Combine words and symbols in a unique phrase
  • Avoid common words and word + number combinations (e.g., "dog1")

Once your email address is validated, you will have instant access to your dedicated personal account!

What do I need to obtain an employment contract with Payrolla?
External workers
Before Getting Started

To obtain an employment contract with Payrolla, certain conditions must be met to ensure a compliant setup under Luxembourg law.

In particular, this includes:

  • having the right to work in Luxembourg, or being able to obtain it;
  • providing the required administrative information for employment and payroll;
  • and being engaged in a mission that is clearly defined and compatible with the Luxembourg employment framework.

Payrolla will request the necessary documents to prepare your onboarding, such as:

  • identification documents;
  • contact and address details;
  • bank details;
  • and any information required for payroll and social security registration.

Each situation is reviewed individually to ensure that the employment can be structured in a compliant, secure, and consistent manner.

If I propose to a company to work with me through Payrolla, is it free for them?
External workers
Before Getting Started

Yes, in most cases. When a company already knows the professional they wish to work with, Payrolla does not charge additional recruitment or sourcing fees.

The company enters into a contractual relationship with Payrolla for the mission, and the associated costs are integrated into the overall engagement structure (including remuneration, employer charges, and Payrolla’s fixed fee model).

Additional fees may apply only if Payrolla is specifically requested to provide recruitment support or sourcing services.

This approach allows companies to engage professionals in a structured and compliant way, without added complexity or unexpected costs when the relationship is already established.

I have never worked in Luxembourg, can I still become an employee of Payrolla?
External workers
Before Getting Started

Yes, in many cases this is possible, provided that your situation allows for a compliant employment setup under Luxembourg law.

To be employed by Payrolla, you must meet the applicable requirements, including:

  • having the right to work in Luxembourg, or being able to obtain it;
  • providing the necessary administrative information for employment and payroll;
  • and being engaged in a mission that is compatible with the Luxembourg employment framework.

Depending on your nationality and residence status, additional steps may be required before starting your activity.

Payrolla reviews each situation individually to ensure that the employment can be structured in a compliant and secure manner, and supports you in preparing the necessary administrative elements.

This approach allows professionals to access a Luxembourg employment framework while ensuring full alignment with local legal and administrative requirements.

I do not have a work permit in Luxembourg, can I be hired by Payrolla?
External workers
Before Getting Started

Payrolla can only hire people who have the right to work in Luxembourg or who can obtain it before the start of the mission.

Third-country nationals must generally have a work authorization or an appropriate residence permit before starting salaried activity in Luxembourg. The rules depend on nationality, country of residence, residence status, and the personal situation of the candidate.

Learn more

Aside from the invoice related to the daily rate, what are the costs for a company that decides to work with Payrolla?
External workers
Before Getting Started

The cost for a company is zero, and our service offers them numerous advantages.

In addition to enabling them to reduce the commission of traditional consulting firms, thus maximizing your net compensation, Payrolla guarantees them:

  1. Simplicity through automated timesheets, centralized information, feedback system, end-of-assignment management - all in just one click.
  2. The possibility to hire you at the end of your assignment.
  3. Security through certified electronic signatures and compliance with current GDPR regulations.
  4. Full transparency in relation to tax authorities.